Alphasports ensures our customer satisfaction in all the phases. So we also rely on this policy to make it more convenient.
Alphasports holds the right to do any change in this subscription agreement from time to time. Charges and payment terms may be changed in accordance with the applicable price schedule. All other provisions may be changed by Alphasports immediately upon notice. Continued use of the services and products following any change constitutes acceptance of the change.
Alphasports may suspend or discontinue providing services and product upgrades to you without notice and may pursue any remedy legally available if you fail to comply with any of your obligations hereunder.
Thank you for choosing our software services. We are committed to providing you with exceptional products and support. To ensure transparency and clarity, we have established the following refund policy for our software services. Please read it carefully before subscribing or purchasing our services:
Subscription-based Services:
We strive to provide uninterrupted access to our software services. However, there may be instances of temporary service interruptions or scheduled maintenance. We do not offer refunds for such interruptions, as we work diligently to minimise any inconvenience caused.
In case of prolonged service downtime or unavailability, we will make reasonable efforts to rectify the situation promptly. However, we do not provide refunds for the downtime itself.
If you encounter technical issues or difficulties with our software service, we have a dedicated support team available to assist you. We encourage you to reach out to our support team, providing detailed information about the problem you are facing.
Our support team will make every effort to address and resolve technical issues promptly. If a genuine technical problem cannot be resolved within a reasonable timeframe, we may consider providing a partial refund on a case-by-case basis.
We do not offer refunds based on change of mind, dissatisfaction, or if the software service does not meet your specific needs or expectations. We recommend thoroughly evaluating our software service features, functionalities, and compatibility with your requirements before subscribing or making a purchase.
To assist you in making an informed decision, we provide product demonstrations, documentation, and trial periods where applicable.
If we find evidence of unauthorized use, misuse, or violation of our terms of service, we reserve the right to suspend or terminate your access to our software service without providing a refund.
By subscribing to or purchasing our software service, you acknowledge that you have read, understood, and agreed to our refund policy outlined above.
If you have any further questions or require clarification, please contact our customer support team, and we will be happy to assist you.